Stock permitting, all orders are usually dispatched within 2 working days.
We will send you an email with a Tracking Reference when your order is dispatched so you can track your delivery. You will need to sign for your order when we deliver it. If you are not available when we deliver it, we will leave a calling card with instructions to collect your order from a local depot or re-schedule delivery at another time.
All orders are sent out in plain packing with no mention of Antwerp Diamond Company on the outside. If the item you ordered is a surprise present, the wording on the packaging will not give any indication to the item enclosed.
Deliveries are made to the delivery address that is supplied when the order is placed. Please note that we can only ship orders valued over £100 to the cardholder’s billing address.
UK delivery is free of charge. Orders under £300 are shipped via Royal Mail 24 Signed For delivered the next working day after dispatch. Free Express Delivery is provided on orders over £300 shipped via Royal Mail Special Delivery guaranteed for delivery before 1pm on the next working day after dispatch.